← Robin Wang

Experience

Where I've been

  1. AgentX

    2024 – Present

    Founder / Head of Engineering

    Open-source evaluation and observability platform for production AI agents.

    • Designed the evaluation framework: golden-dataset offline evals, online production evals, LLM-as-judge scoring with grounding and hallucination metrics, and human feedback loops.
    • Designed the OpenTelemetry-compatible tracing model covering reasoning trajectories, tool calls, retrieval, cost, latency, and failure patterns.
    • Grew the team from zero and lead enterprise engagements with Fortune 500 and financial services customers.
  2. Ripcord

    2022 – 2024

    Senior ML Engineering Manager & Principal AI/ML Architect

    Joined through Ripcord's acquisition of LearningPal and took over ML and generative AI for its enterprise document intelligence SaaS.

    • Owned delivery for the Document AI platform: computer vision, OCR, NLP, and generative AI for banks and government customers.
    • Led the integration of LLM capabilities into existing ML document-processing workflows.
    • Set the ML architecture, evaluation standards, and human-in-the-loop pipeline.
  3. LearningPal

    2017 – 2022 · acquired

    Founder / ML Engineering Lead

    Enterprise AI for intelligent document processing. Grew to 10 people with enterprise customers in production, acquired by Ripcord in 2022.

    • Built DeepOCR, a deep learning OCR engine, from scratch and ran it in production.
    • Trained and shipped a bidirectional LSTM for handwritten text recognition that beat public OCR APIs on customer data.
    • Deployed BERT and GPT-2 based models for invoice parsing in a customer's production accounts-payable workflow.